Mothercare contact number – 0843 507 1975

Mothercare is a respected retailer that focuses on speciality products for women who are expecting a baby and cater for children up to 8 yrs of age. They are a member of the Financial Times Stock Exchange (FTSE) and are listed on the London Stock Exchange.Mothercare is proud of the baby equipment and children’s clothing it sells and is only too happy to offer a Mothercare helpline for anybody needing help or wishing to complain about a product or service.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call Mothercare directly, here are some of the departments you may wish to contact.

Mothercare DepartmentContact Number
Mothercare Head Office0843 816 6447
Mothercare Customer Services0870 186 5257
Mothercare Merryhill0344 875 5222
Mothercare Bluewater0344 875 5222
Mothercare Edmonton0344 875 5222
Mothercare Ipswich0344 875 5222
Mothercare Orders0344 875 5222
Mothercare Complaints0870 186 5267
Mothercare delivery0870 494 2098
Mothercare Hull0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Portmouth0344 875 5222
Mothercare Ancoats0344 875 5222
Mothercare Baby Plan0344 875 5222
Mothercare returns0870 186 5277

Consumers can call the Mothercare customer services number about any grievances they might have or questions about anything they want to know. It could simply be about products that are stocked or services that are provided.To send Motherecare a query, go to and find the ‘ask Mothercare’ site. This site will have the options needed to further any inquiries. Type the question into the box provided.

There are 100’s of FAQ’s and the site is available 24 hrs a day. The most frequently asked questions to Mothercare are that a customer has lost their user guide or instructions and need to replace it. They want to know what delivery options are available and some customers forget what they’ve ordered or they might want to track an online order. Some just want to know how to get a replacement or spare part for an item and how to make a complaint.There is a ‘click here’ option if email is a preferred way to contact Mothercare, they can also be contacted by written letter.

Calling Mothercare customer services

Some people prefer to communicate in writing, the postal address is: Customer Care, Mothercare, Cherry Tree Road, Watford, Hertfordshire, WD24 6SH.Any delivery inquiries can also be done over the phone to customer care in office hours. The Mothercare phone number is 0344 875 5222, Monday to Friday from 8am to 8pm, Saturday from 9am to 6pm and Sunday from 9am to 5pm. Customers are encouraged to call the customer care number if they have any complaints about a product, the service and or a staff member.Mothercare also has a Twitter account for questions relating to a delivery including complaints @mothercarehelp The team from the Twitter account will get back with an answer to any inquiries within 2 hours, provided the tweet is sent between 9am and 5pm.

Other Useful Mothercare Contact Numbers

There is a need for specialist things when a baby is due to enter the world. Mothercare has everything the baby and parents could possibly need to keep a baby and or small child safe and secure as well as relaxed and content. For any questions from Monday to Friday between the hours of 8.30am to 5.30pm.

Mothercare Head Office is closed on Saturday and Sunday.This line is open for all inquiries and will be answered by people who can help with every question in a fast and professional manner. Customers might want to have a complaint registered with Head Office or need to report a problem. Head Office will give the caller information on how to return a purchase and the correct procedure on how to exchange an item.

To get the facts on loyalty cards and reward programmes as well as any complaints or grievances the customer might have regarding any of these things. A simple call to Mothercare Helpline , 0344 875 5222, to speak with trained staff that can help find the answer to these questions or send an email to Use store finder to find the closest shop to visit in person.Many complaints are made about car seats not fitting the car properly and the staff not having the knowledge and expertise to be selling the product.

Speaking to the Mothercare phone helpline team? They offer great support, according to many.​

There are a lot of complaints about prams that are poorly made and collapsing with a child inside. Consumers seem to be disappointed in the loan prams being disgustingly filthy. The customer service is also a big fail because they are rude and not helpful. Consumers will need to call the Mothercare helpline to sort these complaints out.Mothercare has ELC, Early Learning Centre, outlets. These stores have everything a young child needs for development in the early years. Unfortunately customers are not happy about a new charge that Debenhams, in Manchester, handed out to their ‘click and collect’ customers in September.

There is an Early Learning Centre Customer Service number to call should a customer have a complaint about any product or service, 0371 231 3513Any person that has shares in Mothercare and need to make a general inquiry can call 0371 384 2013. Or if a shareholder needs to find out about a loss of share certificates, payments of a dividend or to change their address, they will need to contact Equiniti by mail, Equiniti Limited, Aspect House, Spencer Road, Lancing , West Sussex, BN99 6D.

To keep up to date with Mothercare UK there is a Mothercare website (, Twitter account ( and Facebook (

Mothercare Opening Hours

DayOpening Hours
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm

Mothercare Head Office contact postal address

Cherry Tree Road
WD24 6SH

EA Sports contact number – 0843 507 1895
Parcelforce contact number – 0843 507 2024

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